Payment Terms
Store Information
Store Name: Fancytin
Official Website: www.fancytin.com
Contact Email: hello@fancytin.com
Contact Phone: +33-87598279
Registered Address: 21 Avenue des Roches, 63150 La Bourboule, France
Welcome to Fancytin.
Who We Are
Fancytin is operated as an independent French online retail business. We are not a marketplace and we do not represent ourselves as any third-party designer, manufacturer, or brand unless clearly stated on a product page.
As an individual Shopify EU seller based in France, our focus is simple: to provide customers with a clear, reliable, and transparent shopping experience fully compliant with French consumer and data protection laws. Every product we list is selected with attention to style, presentation, usability, and overall customer experience for French shoppers.
What We Offer
Our collection focuses on women's fashion, including elegant dresses, evening-inspired styles, and refined pieces designed for different occasions.
We aim to offer products that are:
Stylish and wearable
Selected for modern European fashion needs and occasion-based dressing.
Clearly presented
Product pages include available details such as images, size information, EU color options, all-tax-inclusive pricing, and domestic French shipping information where applicable.
Suitable for online shopping
We work to make our product pages easy to understand so French customers can make informed purchase decisions before placing an order.
How We Process Orders
Orders placed through our website are reviewed, processed, and fulfilled according to our published Shipping Policy, Return & Refund Policy, and other store policies aligned with the French Consumer Code.
Depending on product availability and logistics requirements, orders may be handled through our trusted French suppliers, domestic fulfillment partners, or EU logistics service providers. This helps us process orders efficiently and provide Colissimo/Chronopost tracking information after shipment.
Once an order is shipped, customers will receive a shipping confirmation email with tracking details when available.
Our Commitment
At Fancytin, we value honest product presentation, clear communication, and dependable customer support for French consumers.
We are committed to:
Providing accurate product information
We work to keep product descriptions, prices (TTC), images, and availability as accurate as possible under French price transparency rules.
Offering clear legally compliant policies
Customers can review our shipping, returns, refunds, privacy, and terms pages before purchasing, all aligned with RGPD and distance selling regulations.
Responding to customer inquiries
French customers can contact us if they have questions about products, orders, shipping, returns, or other store-related matters.
Protecting customer personal data
Our checkout is processed through Shopify EU and secure EU payment providers. We do not store full payment card details on our website, complying with CNIL and PCI-DSS standards.
Business Information
Store Name: Fancytin
Website: www.fancytin.com
Business Type: Independently operated French online retail store
Primary Category: Women’s fashion and dresses
Business Address:
21 Avenue des Roches,
63150 La Bourboule, France
Customer Support Email:
Contact Us
For questions about your order, product information, shipping, returns, or general support, please contact us at:
Email: hello@fancytin.com
Phone: +33-87598279
Website: www.fancytin.com
Thank you for visiting Fancytin. We appreciate the opportunity to serve customers across Metropolitan France looking for elegant, refined, and occasion-ready fashion.
Applicable Law: French Consumer Code, French Monetary and Financial Code, EU Payment Services Directive (PSD2), GDPR/RGPD, French tax and commercial regulations
Last Updated: July 2026
1. General Payment Overview
These Payment Terms govern all payment transactions completed on www.fancytin.com. By placing an order and completing checkout, you confirm that you are the legal owner or authorized user of the selected payment method and consent to the charges applied to your order.
All prices displayed on our website are in Euro (EUR) and include French VAT. Shipping costs and any additional service fees are clearly displayed at checkout before you finalize payment.
These Payment Terms work alongside our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy to form the full legal agreement between Fancytin and our customers.
2. Accepted Payment Methods
Fancytin supports secure, EU-compliant payment methods available via Shopify checkout for all customers located in France and the European Economic Area:
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Visa and Mastercard credit/debit cards
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Major European digital wallets
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Local French online bank transfers
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Shop Pay and other official Shopify payment solutions
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We reserve the right to add or remove payment providers at any time to improve security and checkout experience. Cash on delivery (COD) is not available for any orders.
3. Transaction Fees & Currency Charges
Fancytin does not apply any additional surcharges, hidden fees, or checkout fees for standard transactions.
If your payment account uses a currency other than EUR, your bank or payment provider may apply currency conversion fees, cross-border transaction fees, or international processing charges. These third-party fees are customer liabilities and will not be reimbursed by Fancytin.
In the event of unjustified chargebacks or disputed transactions ruled in our favor, we reserve the right to recover administrative fees and dispute costs incurred by our payment service provider.
4. Payment Authorization & Order Validation
At checkout, a temporary authorization hold may be placed on your account by your card issuer to verify funds availability. Authorization holds are automatically released according to your bank’s processing timeline.
Orders are only confirmed, processed, and shipped after full payment verification and approval by our payment processor. Failed, declined, or expired payments will result in automatic order cancellation.
For high-value orders or transactions flagged for security review under EU anti-fraud and anti-money laundering rules, we may request simple identity verification. Failure to respond within 48 hours will result in order cancellation and full refund.
5. Invoicing & Fiscal Records
After successful payment and order confirmation, a digital VAT-compliant invoice will be sent to your registered email address. Each invoice includes order details, item breakdown, VAT amount, shipping fees, and total transaction value.
If you require invoice correction or reissuance, please submit a request to hello@fancytin.com within 30 days of purchase. We retain all transaction and fiscal records in compliance with French 10-year statutory accounting retention rules.
6. Refund Processing Rules
All eligible refunds are processed exclusively through the original payment method used at checkout, in EUR currency. No alternative refund channels are permitted without written store approval.
We initiate all valid refunds within 14 calendar days in accordance with French consumer law and our Return & Refund Policy. The final timeline for funds to appear in your account depends entirely on your bank’s internal processing speed, typically ranging from 3–10 business days. Fancytin is not responsible for bank delays.
Partial refunds will be applied for returned items that fail inspection due to wear, damage, missing tags, or incomplete packaging.
7. Chargebacks & Disputes
Before initiating a chargeback or formal payment dispute, customers must first contact our support team to resolve issues through official customer service channels.
Unreasonable chargebacks, fraudulent disputes, or disputes opened without prior communication may result in account restrictions, order cancellation rights, and recovery of administrative and legal costs.
During chargeback investigations, we will provide full order evidence including payment logs, shipping confirmations, tracking records, and customer service correspondence to defend valid transactions.
8. Payment Data Security
Fancytin fully complies with PSD2, GDPR (RGPD), and PCI DSS security standards. We do not permanently store full credit card numbers, CVV codes, or sensitive banking data on our servers.
All checkout transactions are protected by end-to-end SSL encryption. Payment data is processed exclusively by certified EU-compliant payment providers. Your financial data will never be sold or shared for marketing purposes.
9. Failed Payments & Order Cancellation
Payments failing due to insufficient funds, expired cards, incorrect credentials, or bank restrictions may be retried within 7 calendar days. Unpaid orders will auto-cancel after this period to release stock.
We reserve the right to cancel any order and issue an immediate full refund if we detect fraudulent payment activity, stolen payment credentials, suspicious bulk ordering, or abnormal transaction behavior.
10. Policy Updates & Amendments
We may update these Payment Terms to comply with changes in French financial law, EU payment regulations, or platform requirements. Updated policies will be published on our official website with a revised update date. Continued use of the website and checkout services constitutes acceptance of the latest terms.
11. Payment Support Contact
Email: hello@fancytin.com
Phone: +33-87598279
Address: 21 Avenue des Roches, 63150 La Bourboule, France
Website: www.fancytin.com
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